Jacquemus Green Leather Shoulder Bag
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All orders are processed within 3 to 6 business days EU(excluding weekends and holidays) .
During sale events and new collection launches, there may be a slighly longer processing time.
And averange 5- 12 Worldwide business days after receiving your order confirmation email. You will receive another notification when your order has shipped. For more futher information please read our shipping policy.
To start a return, you can contact us at info.setluxe@gmail.com. Please note that returns will need to be sent to the following address to one of our warehouses nearby, If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted
Item(s) must be returned in their original condition and packaging: unworn, unwashed and with all tags, boxes attached.
Returns due to customer dissatisfaction should be shipped back at the customer’s expense and with an active tracking number. Please use reliable carriers such as UPS, DHL, or FedEx. We do not accept returns shipped via local Postal Services due to long delivery times, and any such packages will be rejected.
Return shipping methods and associated costs are the responsibility of the customer.
We have a 14 - day return policy, which means you have 14 days after receiving your item to request a return.To be eligible for a return, You’ll also need the receipt or proof of purchase. For more futher information please read our refund policy.
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Testimonials
Every garment I tried on was a masterpiece, crafted from the finest materials and showcasing impeccable craftsmanship
Robert Van Bakker, Amsterdam, NL
The customer service is outstanding – they are attentive, helpful, and ensure a seamless shopping experience
Erica Densen, Berlin, Germany
The shopping experience was nothing short of extraordinary, and I left feeling like royalty. If you're seeking the epitome of luxury in fashion, look no further – this store is a true gem.
Camille Dupont, Paris, France
I've found unique and high-quality items here that I couldn't find anywhere else.I highly recommend
Yoshi Gilbert, Los Angeles, CA
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Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 3-6 business days to arrive European. Overseas deliveries can take anywhere from 5-12 days. Delivery details will be provided in your confirmation email.
Yes you can, Shop worry-free with our generous 14-day return policy. If you're not completely satisfied, simply return your purchase within 14 days for a hassle-free refund or exchange.
Find your perfect fit with our comprehensive size guide. Consult measurements and tips to ensure each garment hugs you in all the right places simply click our size guide
You can contact us through our Contact Us page. We will be happy to assist you.